Annual Report 2019
The Hongkong and Shanghai Hotels, Limited (00045)
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Cover
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Inside Front
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Contents
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Accomplishments and Results 2019
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Company at a Glance
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2019 Highlights
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Financial Highlights
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Non-Financial Highlights
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Financial Review Summary
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Ten Year Operating Statistics
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Ten Year Financial Summary
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Letter from the Chairman
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CEO's Strategic Review
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Operational Review
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Financial Review
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Creating Stakeholder Value
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Our People - Instilling A Warm Culture
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Our Cities - An Icon is Reborn
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Our Guests - The Art of Hospitality
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Engaging Our Stakeholders
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Awards in 2019
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Governance
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Chairman's Governance Overview
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Our Leadership - Board Members
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Our Leadership - Senior Management and Key Functions
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Our Leadership - Diversity
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Corporate Governance Report
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Group Risk Committee Report
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Group Corporate Responsibility Committee Report
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Audit Committee Report
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Nomination Committee Report
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Remuneration Committee Report
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Directors' Report
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Financial Statements
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Independent Assurance Report
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Sustainability Data Statements
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Glossary
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Shareholder Information
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Reservations and Contact Addresses
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Inside Back Cover
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Back Cover